JOB DESCRIPTION
Job Summary
The Chief Program Officer (CPO) reports to and partners with the CEO in both a programmatic and administrative capacity and is an integral member of the agency’s Executive Team charged with leading efforts to advance mission and inform the strategic plan through client-focused, fiscally-informed, continuous quality improvement. The CPO is responsible for overseeing and ensuring program effectiveness, evidenced by client outcomes, contract/program performance, alignment with funder mandates and Council on Accreditation (COA) best practice standards, and diligent implementation of risk prevention and management practices. The CPO ensures Allies programs’ quantitative and qualitative results are reviewed and shared with the Executive Team and other relevant stakeholders on an ongoing basis, identifying opportunities and leading collaborative efforts to advance Allies’ mission and reach strategic plan goals. The CPO demonstrates commitment to program effectiveness and continuous quality improvement by establishing and reaching annual goals, managing program budgets, using data to identify and plan for staff training needs, and vigorously supporting staff in order to further the impact of services for children, youth and families. The CPO represents the agency in external meetings with stakeholders, partners and funders to enhance Allies’ visibility and recognition as a leader in providing high quality, child-focused services.
Agency Overview
Every child needs a childhood. Allies for Every Child (Allies) exists to give at-risk children and children living in poverty the foundation they need to increase their life choices and lead fulfilling lives. For nearly 40 years, Allies has been providing thousands of at-risk children and their families with critical, high-quality child development and family wellness programs (including comprehensive early education and Early Head Start services), family strengthening interventions, foster care and adoption services, and a range of vital, integrated services, including mental health services, educational assessments, trauma and disabilities screenings/advocacy, nutrition services, dental and vision screenings, and pediatric health consultations. In 2024, Allies expanded its reach, serving even more children and youth in foster care and those transitioning to adulthood through Extraordinary Families, a program of Allies for Every Child.
DETAILS
Categories / Dept
Cross-Agency
REPORTS TO
Chief Executive Officer
REPORTING STAFF
yes
STATUS
full-time-exempt
SHARE THIS JOB OPPORTUNITY
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Oversee Allies’ program operations, including initial focus on current child welfare programs and clinical services offered throughout the agency, as well as capacity building efforts around effective support for transition-age youth, and eventual responsibility for comprehensive child development and family wellness services
- Effective management of a variety of service contracts from a variety of sources including city, county, state, federal and private funding sources
- Oversee the implementation or provision of direct services including Child Welfare Programs, Mental Health Services, and Community Outreach Efforts
- Proactively participate and represent the agency in meetings, trainings and conferences; Cultivate new and innovative partnerships to best serve children and their families
- Work closely with Head of Educational Excellence, COO and CFO to manage California Department of Social Services, Early Head Start, and California Adult and Child Food Program contracts/services
- Support expansion of Resource Family Approval services
- Collaboratively develop program and contract budgets/reports; review and analyze monthly financial reports to assess budget status and to initiate preventative measures as needed
- Actively seek opportunities to enhance Allies’ reach to target populations in foster care or whose families are otherwise involved with the child welfare system; children who are otherwise at-risk of negative life outcomes (e.g. LGBTQI+ youth, transition age youth, families who are experiencing homelessness, children with special needs, families living in poverty, etc.); etc.
- Work with Executive Team and program leadership to develop reports and systems to support data-informed decision-making
- Ensure trauma and culturally responsive delivery of services in programs, maximization of funding contracts, provision of optimal service to clients, continued alignment with Council on Accreditation (COA) standards of excellence and funder compliance
- Provide leadership to ensure program staff prioritize continuous, data-informed quality improvement and quality assurance efforts; play key role in Allies’ PQI work; provide at least quarterly reports to Executive Team and other stakeholders as needed
- Play lead role in project managing agency COA re-accreditation process in partnership with COO and Executive Team
- Act as Allies’ HIPAA Compliance Officer and Custodian of Records; ensure effective implementation of (and training on) risk prevention measures
- Provide/ensure effective clinical consultation to staff across the agency as needed
- Provide/ensure effective consultation and guidance for agency staff on mandated reporting requirements and protocols
- Lead development of agency-wide training and personnel development that aligns with data-driven training needs, funder expectations/requirements, and strategic plan
- Working closely with Head of Educational Excellence, play leadership role in monthly Safety Committee Meetings, develop other committees to promote client and staff health (as needed), and provide quarterly reports to the Executive Team
- Ensure adherence to grievance policy and procedures
- Act as HIPAA Compliance Officer and Custodian of Records: ensure privacy policies to protect the integrity of PHI are enforced and all services meet legal and ethical standards for confidentiality; oversee ongoing employee privacy training, conduct risk assessments and develop HIPAA-compliant procedures where necessary; investigate incidents in which a breach of PHI may have occurred, report breaches as necessary; keep up-to-date with relevant state and federal laws.
- Act as agency’s Custodian of Records for child and adult files
- Emergency preparedness: work with Head of Educational Excellence, Operations staff, and Health Services Coordinators to update and implement emergency/safety protocols, covering all Allies sites and field-based work; oversee ongoing training efforts; build out on-site supervisor protocols
- Monitor, review and sign off on all relevant documents completed by staff per contract and agency requirements; complete additional funder reporting documentation as required
- Develop funding applications
- Ensure safety is a priority in performing all job responsibilities
- Evening and weekend work required
- In accordance with our “team” philosophy, the person filling this position may occasionally be required to carry out or assist with other tasks in addition to the duties listed on this job description
- Staff must believe in and act in accordance with both the Agency’s and the program’s mission/vision statements, adopted theoretical frameworks, and philosophy.
- Licensed Marriage and Family Therapist, Licensed Clinical Social Worker, or Licensed Psychologist (or equivalent)
- Minimum of four (4) years of clinical supervision
- Minimum of six (6) years in management, including at least three (3) years in a strategic leadership position
- Experience effectively overseeing multiple government funding contracts (contract experience with DCFS, DMH, CDSS, EHS, a plus)
- Experience with transitional age youth and residential/housing services preferred.
- Clinical experience with at-risk populations, parenting, child abuse, transition-age youth, mental health challenges, homelessness, and clients with other diverse backgrounds
- Experience with accreditation a plus
- Ability to effectively manage multiple projects and deadlines
- Ability to effectively establish rapport and maintain appropriate boundaries with supervisees, staff, and clients
- Ability to communicate effectively – verbally and in writing
- Strong organizational skills
- Commitment to teamwork
- Basic computer skills required – Word, Excel, Software applications
- Experience working with diverse groups and populations
- Bilingual in English and Spanish, a plus but not required
- Passionate about learning and possesses curiosity about issues affecting children and families
- All employees, regardless of position, serve as role models for children and families who are served by our agency.
- Fingerprint background clearance (DOJ, FBI & Child Abuse Clearance Index), or approved exemption
- Successful completion of pre-employment physical, PPD risk assessment, proof of immunizations for pertussis (Tdap), measles (MMR)and influenza (can decline)
- Class “C” driver’s license, proof of insurance and access to reliable transportation required
- Competitive Pay
- 12 Holidays per calendar year
- 10 Sick Leave Days per year
- 10 Vacation Days per year (increases with tenure)
- 2 Personal Days – birthday and anniversary of employment
- 10 Jury Duty Days
- 100% Employer Contribution to: Health – Kaiser or Anthem, Dental, Vision
- Pet Insurance
- 401k Retirement Plan with 50% employer match – 100% vested
- 100% Employer Paid Life and Accidental Insurance
- Supplemental Life Insurance
- Employee Assistance Program (EAP) – for team members and dependents
- Discounts for movie tickets, amusement parks, travel, hotels, sporting events, shows,
- Initial and ongoing training and professional development opportunities
- Opportunities for growth and advancement
- Employee referral incentive pay – $1500
- Public Service Loan Forgiveness
- Credit Union Membership
Annual Pay Range: $135,000 – $175,000 (In accordance with California law, the expected salary range for this California position. The actual compensation will be determined based on experience and other factors permitted by law.)
$2,500 sign-on incentive
BECOME AN ALLY TODAY!
Allies for Every Child actively seeks candidates who reflect the rich diversity of the communities that we serve. We are committed to a work environment that embraces and promotes individuality and inclusion. We believe that diversity and inclusion of varied perspectives, backgrounds, and life experiences are essential to our organization’s effectiveness, and allows us to serve our clients in the respectful, responsive, and understanding way that they deserve. We define diversity in broad terms to include race, ethnicity, age, gender, religion, sexual orientation, gender identity and expression, disability, geography, socio-economic status and other unique attributes that make us who we are.
Allies for Every Child has achieved accreditation through the Council on Accreditation (COA). This means our programs, services, administration, and management have been rigorously evaluated and meet best practice standards. Visit www.COAnet.org to learn more about COA Accreditation.
For consideration: Email cover letter and resume to
humanresources@alliesforeverychild.org
We support them so they can support theirs.
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